Contact FarmForYou support
We are here to help with orders, account access, payments, technical issues, accessibility requests, marketplace safety, and seller support.
For the fastest response, include your order number if applicable, market name, product name, device type, browser or app version, screenshots, timestamps, and a clear description of the issue.
Quick contact
How can we help?
- Orders and delivery: Missing items, order changes, fulfillment timing, pickup issues, delivery issues, or order status questions.
- Account and sign in: Login problems, password help, verification, profile updates, or access issues.
- Payments and technical issues: Payment errors, checkout issues, app problems, browser issues, and troubleshooting.
- Safety and trust reporting: Suspicious activity, fraudulent listings, abusive messages, unsafe behavior, or marketplace policy concerns.
- Seller support: Help with market setup, product listings, fulfillment settings, customer communication, and online visibility.
Need help from a specific market?
For product-specific questions such as availability, pickup timing, substitutions, or farm-specific policies, contact the market directly through that market page on FarmForYou.
- Use in-app messaging to contact the market directly.
- If the market provides an email address, you can contact the market by email.
- For platform issues, payments, account concerns, accessibility requests, or safety concerns, contact FarmForYou support instead.
Accessibility and compliance
If you encounter a barrier using the FarmForYou app or website, contact support and describe the page, feature, device, and assistive technology involved. We will make reasonable efforts to provide support and accessible alternatives.
Before you contact us
- Order number, if applicable
- Market name and product name
- A clear summary of the issue
- Device type and browser or app version, if relevant
- Screenshots, dates, or timestamps that may help
Never send full payment card numbers, government IDs, or highly sensitive personal information through standard email.